About HelpCloud
What We Do
Your Tech Partner since 2012
We provide managed IT services and BPO services for businesses all over the United States.
HelpCloud CEO Ryan Grover and Director of Business Development Broc Starr.
Our Mission
To Be the Industry Leader for Managed IT and BPO Services, Tailored to Your Needs.
By taking pride in our agility and ability to customize a solutions package in order to help you create a more focused and efficient business, so that you can concentrate on your expertise.
HelpCloud Services
Managed IT Services
Managed IT-Services in Utah and Salt Lake Counties. Including on-site or help desk services.
BPO Services
From tech and customer support to in/outbound sales, we tailor a BPO package that fits your needs.
Software Licenses
IDrive data backup, EZShield Protection, Webroot Antivirus.
Remote Tech Support Memberships
Monthly and annual plans to suit your budget.
Our Story
Our Expertise is Helping Our Customer find Solutions.
With over a decade of experience in the tech support industry, we have grown accustomed to a myriad of consumer and business tech and process oriented issues. Year by year we have grown in expertise and are excited to present that expertise to you and your business.
Our office in Utah is full of friendly people who care about you and each other. We promise to never offshore our services and will remain USA based, locally owned and operated.
Our Values
Help For Anyone, Anywhere, Anytime.
We value transparency and your security.
We respect the right to be forgotten and will always be honest about our services and how we process your data.
Straight-forward marketing and sales so you can make informed decisions.
Empowering you by giving you the resources to solve your problem, or by solving them for you.
Your Security and Data
We do not sell personal or identifiable data;
We do not purchase your personal or identifiable data, all our advertising is through regulated ad networks;
We strive to build a GDPR and CCPA compliant website despite mainly serving North American based users. We believe in consent of the user and the ethos embodied in the GDPR and CCPA legislation. We will not contact you without consent.
We use software that encrypts and ensures anonymity;
We are PCI compliant. There is oversight on how we process financial data. We are held liable to U.S. consumer laws;
We follow TCPA regulations and never cold call. All our outgoing calls are to those that have submitted for help or are current or previous customers;
Our website is secured by SSL certificates and ensures the encrypted transfer of data between our website and your device.
Customer Reviews
Christina A
Every one I spoke with truly wanted to help we with my computer problems. I got hacked on Facebook and the techs at the Help Cloud sorted everything out, fixed...
Phillip S
Had a glitch recently and the HelpCloud people worked on cleaning up our whole computer and then reset my email and passwords. I am not much of a tech person,..
Danielle S
For one who hyperventilates when going onto the computer, HelpCloud was an awesome experience. I felt heard and not rushed. Everyone I spoke with was...
Work With Us
Read more about our culture and people or click below to browse our current job vacancies.