Windows Technical Support

How to Back Up and Restore Your Computer

March 29, 2021 — HelpCloud Resolution Table of Contents: How to Get StartedHow to Back Up to External Hard DriveHow to Back Up to Microsoft OneDriveHow to Restore from External Hard DriveHow to Restore from Microsoft One Drive Having computers is great; in fact, most people would agree that …

Windows Timeline: What It Is and How to Use It (and How to Disable It, as Well)

March 15, 2021 — HelpCloud Resolution For many of us, multi-tasking has become one of those things that we say we aren’t good at and yet we find ourselves doing it pretty much all the time. It’s almost as if it has become second nature. We are busy doing one thing, then find ourselves jumping …

How to Best Take Full Advantage of Windows 10 Backup and Recovery Tools

May 26, 2020 — HelpCloud Resolution Table of Contents: Hardware Backups for Windows 10Native Windows 10 Backup OptionsRecovery DrivesAlmost everyone who’s ever used a computer has seen it happen … Maybe a drive failed. Maybe someone permanently deleted a file they shouldn’t have. Or maybe …

How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

April 2, 2020 — HelpCloud Resolution Table of Contents: What is Remote Tech SupportWhat Remote Access Software Should I Use?A Warning: Using Remote Access Software WiselyCommon Tech Issues Fixable via Remote SupportHow to Connect with Remote Access SoftwareCommon Issues When Connecting with …

How to fix error “No mapping between account names and security IDs”

March 12, 2020 — HelpCloud Internal Solution Method one:Hold down CTRL and the ALT keys then press the DELETE key found above your arrow keys. (CRTL+ALT+DELETE)On the screen presented next use the “Sign out” option there and resign to resolve this issue.If this didn’t work then proceed to method …

Windows 7 End of Life Info: Microsoft will no Longer Support It; Here’s What to Expect

January 27, 2020 — HelpCloud Resolution In 2015, Windows 10 was released. The update was new, exciting and somewhat fancier than previous versions. For one reason or another, many Windows users who were using a previous version of the system didn’t upgrade when 10 was released. In fact, at the …

How to Delete or Recover Deleted Files On Windows 10

December 26, 2019 — HelpCloud Resolution Chances are you’ve deleted files from your computer before. With lots of information and limited space, it’s important to keep unneeded files and info off your computer so it can run as smoothly as possible.  When you delete a file, whether on purpose or …

How to Switch a Microsoft Account to a Local Account on Windows 10

December 11, 2019 — HelpCloud Internal Solution On a Windows 10, you might notice a big push for you to set up a new Microsoft Account to sign in. When you do this, you’re also creating an email account with Microsoft that you have to use in order to login to your PC. The problem with creating a new …

How to Update Any Windows PC (personal computer)

December 11, 2019 — HelpCloud Internal Solution Start by clicking the Start button in the lower left corner.In the search box, type “Update”.In the list of results, click either ‘Windows Update’ or ‘Check for updates’.Click the number of updates to view individual updates. From here you can …

Update Date and Time – Windows 7

November 8, 2019 — HelpCloud Internal Solution Press your Start menu and type ‘control panel’ Select Control Panel and change the view to “Category” Select Date and Time > Internet Time tab > Change Settings. You may get a UAC prompt asking you to allow, if you receive this press ‘Continue’ In …