Web Safety

5 New COVID-19 Pandemic-Driven Scams to Avoid This Upcoming Holiday Season

https://www.helpcloud.com/blog/5-new-covid-19-pandemic-scams/

September 21, 2020 — HelpCloud Resolution — Who knew that in just a few months we would be facing such a dramatic change in the way in which we live our lives? Everything seems to have changed so substantially that we now need to approach the future from an entirely different point of view. …

Smishing: What It Is and What You Need to Know About It to Keep Yourself Safe

https://www.helpcloud.com/blog/smishing-what-is-it-and-how-to-identify-smishing/

February 18, 2020 — HelpCloud Resolution — Have you recently received a package from FedEx, UPS or another delivery company? If you’re like many Americans, the answer to the aforementioned question is yes. After all, Amazon alone sends about 3.3 billion packages worldwide yearly, many of which are …

Update Date and Time – Windows Vista

https://www.helpcloud.com/internal/internal-cfc816afb017df4aeb29f0f022b28e81/

June 3, 2019 — HelpCloud Internal Solution — Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …

Turn Off Chrome Notifications: Windows, Pop-ups, Block Ads,

https://www.helpcloud.com/internal/internal-8938a9d8eca5e2834b2de34bda3754fe/

June 3, 2019 — HelpCloud Internal Solution — There are different types of pop-ups a customer can get. This will go over how to change the Chrome Notifications as a pop-up. Typically they appear on the bottom right hand corner of your screen near the date and time. That can be disabled by: chrome …

Update Microsoft Edge

https://www.helpcloud.com/internal/internal-6c519b16f0c3d11a0db1a87ce2301f30/

June 3, 2019 — HelpCloud Internal Solution — This Microsoft product does not have a way to update in the browser itself. In order to update Microsoft Edge you’ll need to run Windows updates. To do that select StartType in Windows updatesSelect Check for Updates.

Update Date and Time – Windows 7

https://www.helpcloud.com/internal/internal-1c5af1b9a56182b5869e8724bf2b5887/

Using Password Decryptors

https://www.helpcloud.com/internal/internal-69aeb844a65a3e9d37b6bcea0d559687/

June 3, 2019 — HelpCloud Internal Solution — To launch any of the Password Decryptor tools you can find those programs in your Toolbox under Technician> Cookie Passwords Note, First make sure the Antivirus is disabled or paused temporarily BEFORE you run any of these tools. How to Run …

Chrome Extension Menu Missing Since Update.

https://www.helpcloud.com/internal/internal-49e7ef896274a4e0201623e32473b700/

June 3, 2019 — HelpCloud Internal Solution — With the Chrome update Version 59.0.3071.86 (Official Build) (64-bit) they have moved the extension menu. Click the 3 dots in the top right hand corner.Move down to “More Tools”, a sub-menu will pop up. Click “Extensions” to pull up the menu.Tip: you can …

Enable/Disable Automatic Email Forwarding in Old Yahoo Mail View

https://www.helpcloud.com/internal/internal-b9c12c1357f2a1461f9f2bea6a95bbf5/

April 25, 2019 — HelpCloud Internal Solution — Email forwarding is a rule that you can setup in your email account that allows you to re-send or forward any emails you receive from one email account to another email account. This can be setup to forward your emails to multiple addresses as well. You …

HelpCloud Partners With Webroot SecureAnywhere®

https://www.helpcloud.com/blog/my-fast-pc-webroot-secureanywhere/

October 23, 2018 — HelpCloud Resolution — Bringing you the best antivirus software with your HelpCloud Tech Support membershipHelpCloud is pleased to announce our partnership with Webroot SecureAnywhere® in order to provide our customers with the best at-home antivirus and firewall protection. …