Tutorials
How to Use Laptops
https://www.helpcloud.com/blog/how-to-use-laptops/
March 23, 2023 — HelpCloud Resolution — As we age, staying connected with our loved ones and engaging with the world becomes increasingly important. In today’s digital age, laptops have become an essential tool for achieving this connection and engagement. However, many seniors may feel …
The Basics of File Management Part 1: How to Keep Your Computer Organized
https://www.helpcloud.com/blog/basics-of-file-management-part-1-how-to-keep-computer-organized/
March 29, 2022 — HelpCloud Resolution — Ever had one of those days where you just can’t seem to find anything you need and you’re left wondering where on earth you stored that specific document you’re supposed to send off today but now can’t find? Whether you are working …
Senior Citizens: The 5 Most Common File Types You Need to Know About
https://www.helpcloud.com/blog/5-most-common-file-types-you-need-to-know-about/
November 23, 2021 — HelpCloud Resolution — After many years of having computers around, we have become quite used to the basics of how to work them and do many different things on them. Some have become experts in what to others may seem like a completely new and secret language. For example, …
Update Date and Time – Windows Vista
https://www.helpcloud.com/internal/internal-cfc816afb017df4aeb29f0f022b28e81/
June 3, 2019 — HelpCloud Internal Solution — Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …
Turn Off Chrome Notifications: Windows, Pop-ups, Block Ads,
https://www.helpcloud.com/internal/internal-8938a9d8eca5e2834b2de34bda3754fe/
June 3, 2019 — HelpCloud Internal Solution — There are different types of pop-ups a customer can get. This will go over how to change the Chrome Notifications as a pop-up. Typically they appear on the bottom right hand corner of your screen near the date and time. That can be disabled by: chrome …
Update Microsoft Edge
https://www.helpcloud.com/internal/internal-6c519b16f0c3d11a0db1a87ce2301f30/
June 3, 2019 — HelpCloud Internal Solution — This Microsoft product does not have a way to update in the browser itself. In order to update Microsoft Edge you’ll need to run Windows updates. To do that select StartType in Windows updatesSelect Check for Updates.
Update Date and Time – Windows 7
https://www.helpcloud.com/internal/internal-1c5af1b9a56182b5869e8724bf2b5887/
June 3, 2019 — HelpCloud Internal Solution — Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …
General Printer Issues
https://www.helpcloud.com/internal/internal-a0789fe53e4aac5c34dbcfa2b5fedc38/
June 3, 2019 — HelpCloud Internal Solution — Sometimes this is all that’s needed to solve a lot of printer issues. If there are any jobs in the queue that can’t be ended, a restart should flush these out. Switch off your printer, unplug it from the PC, plug it back in and power it on. Now try and …
Using Password Decryptors
https://www.helpcloud.com/internal/internal-69aeb844a65a3e9d37b6bcea0d559687/
June 3, 2019 — HelpCloud Internal Solution — To launch any of the Password Decryptor tools you can find those programs in your Toolbox under Technician> Cookie Passwords Note, First make sure the Antivirus is disabled or paused temporarily BEFORE you run any of these tools. How to Run …
TaskKill Command
https://www.helpcloud.com/internal/internal-4d9b951d703e6379044c4cfd580fccc7/
June 3, 2019 — HelpCloud Internal Solution — View a list of running tasks using the tasklist command and kill them by name or processor ID using the taskKill command. See this tutorial for further instruction: https://tweaks.com/windows/39559/kill-processes-from-command-prompt/