Troubleshooting
Use the Built-in Printer Troubleshooter
https://www.helpcloud.com/internal/internal-04d0a1e0ede23273416d10694b4ec331/
June 3, 2019 — HelpCloud Internal Solution — This will restart your printer and drivers and check for any errors. Your printer must be connected during this procedure. Press the “Windows logo key + R” to open the Run dialog box.Type “control” in the Run dialog box, then press Enter.In the Search box …
Troubleshooting No WIFI
https://www.helpcloud.com/internal/internal-54b523c6dacadf1e3fdd5398efa7c3d9/
June 3, 2019 — HelpCloud Internal Solution — Start with checking if other devices can connect to the internet. If we can rule out whether or not its the internet itself or the device, that will save a lot of time. Next reboot the computer. Most of the time this will resolve the issue without you …
Adding an Email to Mozilla Thunderbird Mail Client
https://www.helpcloud.com/internal/internal-08edd67c143c1061a2ecf94ea47850ca/
June 3, 2019 — HelpCloud Internal Solution — This link has a step by step guide on adding an email however, if you need the server settings for your mail provider simply type into google your mail provider name and then server settings. For example if you have a gmail account you would search Gmail …
Manually Boot into Safe Mode – WINDOWS
https://www.helpcloud.com/internal/internal-7d09b80ec268a8a39da11bee0699e5e1/
June 3, 2019 — HelpCloud Internal Solution — Safe mode is a diagnostic mode for your computer. In Windows, Safe mode only allows essential system programs and services to start up at boot. Safe mode is intended to help fix most, if not all problems within an operating system. It’s also a good idea …
Troubleshooting netBIOS – Nbtstat
https://www.helpcloud.com/internal/internal-698b5bba26a866a2ba5b9b34f1d1950b/
June 3, 2019 — HelpCloud Internal Solution — Diagnostic tool for troubleshooting netBIOS problems. Open CMD or Powershell (See How to Open Command Prompt in Solution Center)Type: NbtstatSee this link for further details. …
Troubleshooting failed driver or software installations for HP Printers
https://www.helpcloud.com/internal/internal-98938dd01d4b6a9cfc33fcd1c82ad42d/
May 31, 2019 — HelpCloud Internal Solution — https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-Driver-won-t-install/td-p/6463739 Good source for troubleshooting Failed driver or software installations.
Adding/Removing Taskbar Toolbars
https://www.helpcloud.com/internal/internal-209833c3ba5e65dcc3d5d56266f091a0/
May 31, 2019 — HelpCloud Internal Solution — Download the video below in the lower section under files or select this link to watch how to update these setting’s. https://drive.google.com/file/d/1pp5iSM_4M1k9nN9gitoroG5oisJ3FzFV/view?usp=sharing
How to Quickly and Simply Resolve the Top 5 Amazon Echo User Issues
https://www.helpcloud.com/blog/how-to-quickly-and-simply-resolve-the-top-5-amazon-echo-user-issues/
May 16, 2019 — HelpCloud Resolution — Amazon, the world’s largest online retailer, was the first company to offer a smart speaker, which they named the Echo. A smart speaker is a combination of an internet-enabled product, application, analytical device and more that come together to offer …
5 of the Most Common Scanner Issues and How to Fix Them
https://www.helpcloud.com/blog/5-of-the-most-common-scanner-issues-and-how-to-fix-them/
May 8, 2019 — HelpCloud Resolution — When you need to scan something quickly, you want your devices to work properly. Of course, technology doesn’t always cooperate, especially when you seem to need it most. There are many things that can go wrong during the scanning process. Depending on …
Reset Gmail Password
https://www.helpcloud.com/internal/internal-acdffa3d7bcbd71dddad4dea0ba08c89/
May 7, 2019 — HelpCloud Internal Solution — In order to recover your Gmail email password, start by visiting the site where you typically will log in to your email. If you need help finding this page, visit the link below where it will take you to login: …