Troubleshooting
Using Password Decryptors
https://www.helpcloud.com/internal/internal-69aeb844a65a3e9d37b6bcea0d559687/
June 3, 2019 — HelpCloud Internal Solution — To launch any of the Password Decryptor tools you can find those programs in your Toolbox under Technician> Cookie Passwords Note, First make sure the Antivirus is disabled or paused temporarily BEFORE you run any of these tools. How to Run …
HP Printer Wont Print 4×6 Photos
https://www.helpcloud.com/internal/internal-d518019598d81766a631cf825209b62f/
June 3, 2019 — HelpCloud Internal Solution — ”4×6” setting was missing in printer settings for photos. When opening the print settings the option to check ”Fit to Picture Frame” and ”4×6” settings were not there. Re-installing the Driver would fix that setting. Google the Driver for that printer …
Updating Drivers for Hardware in Windows
https://www.helpcloud.com/internal/internal-3312fa240614b6c90a36c3d1fc2c9a7f/
June 3, 2019 — HelpCloud Internal Solution — Method 1:If you need to update any drivers for your Hardware (keyboard, mouse, headset, printer etc.) Press Start Menu > Type Device Manager > Expand the category with the hardware you want to update > Right click the device and select “Update …
How to Run a Power Cycle – Windows
https://www.helpcloud.com/internal/internal-b687f2219453e2c1be2c7ed38cee064c/
June 3, 2019 — HelpCloud Internal Solution — Start by shutting down the computer. If this is a Desktop unplug the power cord from the power outlet. You can also unplug it from the computer itself as well. If this is a Laptop you will shutdown as well and then remove the battery and unplug the power …
HTTP ERROR 403 (FORBIDDEN) – Web Error
https://www.helpcloud.com/internal/internal-aff2966d6030e4bf8f4ee360fde2a7f5/
June 3, 2019 — HelpCloud Internal Solution — This error basically means ACCESS DENIED. No login opportunity is available. How to fix it:Check for an error in the URL.Clear your browser’s cache and cookies.Contact your internet service provider if the issue is still not resolved.
Most Common HTTP Errors and How to Resolve them
https://www.helpcloud.com/internal/internal-9ed969db245dc67d94454093038c8d33/
June 3, 2019 — HelpCloud Internal Solution — HTTP ERROR 400 (BAD REQUEST) – Web ErrorIf this error message is showing, it’s likely because the web browser you’re using accessed the page incorrectly, or the request was corrupt somehow. It’s usually caused by entering the wrong URL into the address …
Canon Printer: “Attention Required”
https://www.helpcloud.com/internal/internal-62d9535d84938e14fd19ba80f7847844/
June 3, 2019 — HelpCloud Internal Solution — When working with a Canon printer on Windows 8.1 or Windows 10 you may get a message in the PC Settings saying that the printer is connected but “Attention is Required”. When you go through the troubleshooter it will say that the printer cannot be plugged …
Printing Issues – prints are too light, too spotty, or have horizontal lines.
https://www.helpcloud.com/internal/internal-85b1f28fd47d1005d504bbcdd8bafc9f/
June 3, 2019 — HelpCloud Internal Solution — You may have a clogged print head, a problem that can occur if you use an inkjet printer infrequently. Your printer’s utility program can clean out the dried ink, and print a test page for inspection. Take a look at this article with some good tips on …
Chrome Extension Menu Missing Since Update.
https://www.helpcloud.com/internal/internal-49e7ef896274a4e0201623e32473b700/
June 3, 2019 — HelpCloud Internal Solution — With the Chrome update Version 59.0.3071.86 (Official Build) (64-bit) they have moved the extension menu. Click the 3 dots in the top right hand corner.Move down to “More Tools”, a sub-menu will pop up. Click “Extensions” to pull up the menu.Tip: you can …
Restart the Printer Spooler Service – Windows
https://www.helpcloud.com/internal/internal-cc4828ec20c825534ea12a0f82cad499/
June 3, 2019 — HelpCloud Internal Solution — Press Windows/Start Key + R to open the Run window.Type “services.msc” at the prompt which will open the Services window.Scroll down the alphabetical list in the right window until you come to the entry with the name “Print Spooler”.Right-click this …