Troubleshooting

Navigating the Challenges of IT Managed Service Providers: A Guide to Resolutions

December 22, 2023 — HelpCloud Resolution In the ever-evolving landscape of technology, businesses are increasingly turning to IT Managed Service Providers (MSPs) to handle their IT needs. While outsourcing IT services can bring numerous benefits, it’s not without its challenges. Many …

Troubleshooting Printer Problems: A Guide for Senior Citizens

June 12, 2023 — HelpCloud Resolution Printers have become an essential part of our daily lives, allowing us to easily print documents, photos, and more. However, like any technology, printers can occasionally encounter issues. As a senior citizen, it can be frustrating to deal with printer …

How to Use Laptops

March 23, 2023 — HelpCloud Resolution As we age, staying connected with our loved ones and engaging with the world becomes increasingly important. In today’s digital age, laptops have become an essential tool for achieving this connection and engagement. However, many seniors may feel …

Slow Wi-Fi? Try These 5 Quick Fixes to Speed Things Up

October 18, 2021 — HelpCloud Resolution Gone are the good old days of dial up internet when we only connected once a week to check for emails from Pen Pals or far away family. Progress took us from dial up internet to Wi-Fi but even that has changed. Gone are the days of only needing Wi-Fi at …

Comcast’s New Email Activity Policy: What It Is and How to Avoid Deactivation (and How to Reactivate a Comcast.net Email)

June 7, 2021 — HelpCloud Resolution It’s hard to imagine a world without emails, especially since we rely on them so much these days. Gone are the days of sending everything via snail mail … literally. Letters used to take weeks to get to friends and family, whereas today, in contrast, we …

Webcams: Basic Security and Troubleshooting 101

November 30, 2020 — HelpCloud Resolution Table of Contents Securing Your WebcamTroubleshooting 101 for WebcamsAdjusting Webcams Throughout the past year, we have all had to deal with the circumstances we have been facing in numerously different ways. There have been online meetings, online …

How to Fix the Most Common (and Frustrating) Microphone and Headset Issues

November 23, 2020 — HelpCloud Resolution Table of Contents: Identifying Common Headset and Microphone IssuesEchoing or FeedbackDistortion or CracklingLow VolumeHeadset or Microphone isn’t RecognizedConnecting on CueIn the years since the first computer came on the market, technology has improved …

How to Fix the Most Common Video Chat Problems On Smartphone Apps

April 20, 2020 — HelpCloud Resolution Table of Contents: FaceTime Issues and ResolutionsWhatsApp Issues and ResolutionsFacebook Messenger Issues and ResolutionsGoogle Duo Issues and ResolutionsGeneral Problems with Video Chat on SmartphonesConnection Issues Give App Permission to Access …

How to Easily Resolve the Most Common Remote Conferencing Software Issues

April 13, 2020 — HelpCloud Resolution No Video or Audio on ZoomHow to Stop ‘Zoombombing’Other Zoom IssuesCisco Webex IssuesGoToMeeting IssuesGeneral TipsJust about everyone is working from home these days if they’re able to. Unless you’re in an essential business, chances are you’re …

The Right to Repair Electronics

September 26, 2019 — HelpCloud Resolution The right to repair refers to both an idea as well as proposed legislation that allows a consumer to repair, modify, and improve the devices they have purchased and own rather than being forced into using the manufacturer’s limited approved repair …