Technology
Update Microsoft Edge
https://www.helpcloud.com/internal/internal-6c519b16f0c3d11a0db1a87ce2301f30/
June 3, 2019 — HelpCloud Internal Solution — This Microsoft product does not have a way to update in the browser itself. In order to update Microsoft Edge you’ll need to run Windows updates. To do that select StartType in Windows updatesSelect Check for Updates.
General Printer Issues
https://www.helpcloud.com/internal/internal-a0789fe53e4aac5c34dbcfa2b5fedc38/
June 3, 2019 — HelpCloud Internal Solution — Sometimes this is all that’s needed to solve a lot of printer issues. If there are any jobs in the queue that can’t be ended, a restart should flush these out. Switch off your printer, unplug it from the PC, plug it back in and power it on. Now try and …
Using Password Decryptors
https://www.helpcloud.com/internal/internal-69aeb844a65a3e9d37b6bcea0d559687/
June 3, 2019 — HelpCloud Internal Solution — To launch any of the Password Decryptor tools you can find those programs in your Toolbox under Technician> Cookie Passwords Note, First make sure the Antivirus is disabled or paused temporarily BEFORE you run any of these tools. How to Run …
TaskKill Command
https://www.helpcloud.com/internal/internal-4d9b951d703e6379044c4cfd580fccc7/
June 3, 2019 — HelpCloud Internal Solution — View a list of running tasks using the tasklist command and kill them by name or processor ID using the taskKill command. See this tutorial for further instruction: https://tweaks.com/windows/39559/kill-processes-from-command-prompt/
HP Printer Wont Print 4×6 Photos
https://www.helpcloud.com/internal/internal-d518019598d81766a631cf825209b62f/
June 3, 2019 — HelpCloud Internal Solution — ”4×6” setting was missing in printer settings for photos. When opening the print settings the option to check ”Fit to Picture Frame” and ”4×6” settings were not there. Re-installing the Driver would fix that setting. Google the Driver for that printer …
Finding Your IP Address and Default Gateway
https://www.helpcloud.com/internal/internal-684edf7463bd3aa61f11f338f2361486/
June 3, 2019 — HelpCloud Internal Solution — Ipconfig stands for: Internet Protocol Configuration. Ipconfig (sometimes written as IPCONFIG) is a command line tool used to control the network connections on Windows NT/2000/XP machines. There are three main commands: “all”, “release”, and “renew”. …
NSlookup Command
https://www.helpcloud.com/internal/internal-102531ead79e0295c3032c434f733526/
June 3, 2019 — HelpCloud Internal Solution — nslookup is a network administration command-line tool available in many computer operating systems for querying (checking) the Domain Name System to obtain domain name or IP address mapping, or other DNS records. The name “nslookup” means “name server …
Chrome Extension Menu Missing Since Update.
https://www.helpcloud.com/internal/internal-49e7ef896274a4e0201623e32473b700/
June 3, 2019 — HelpCloud Internal Solution — With the Chrome update Version 59.0.3071.86 (Official Build) (64-bit) they have moved the extension menu. Click the 3 dots in the top right hand corner.Move down to “More Tools”, a sub-menu will pop up. Click “Extensions” to pull up the menu.Tip: you can …
Adding an Email to Mozilla Thunderbird Mail Client
https://www.helpcloud.com/internal/internal-08edd67c143c1061a2ecf94ea47850ca/
June 3, 2019 — HelpCloud Internal Solution — This link has a step by step guide on adding an email however, if you need the server settings for your mail provider simply type into google your mail provider name and then server settings. For example if you have a gmail account you would search Gmail …
Troubleshooting failed driver or software installations for HP Printers
https://www.helpcloud.com/internal/internal-98938dd01d4b6a9cfc33fcd1c82ad42d/
May 31, 2019 — HelpCloud Internal Solution — https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-Driver-won-t-install/td-p/6463739 Good source for troubleshooting Failed driver or software installations.