Tech Support

How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

https://www.helpcloud.com/blog/how-to-use-remote-connect-to-provide-basic-remote-tech-support/

April 2, 2020 — HelpCloud Resolution — Table of Contents: What is Remote Tech SupportWhat Remote Access Software Should I Use?A Warning: Using Remote Access Software WiselyCommon Tech Issues Fixable via Remote SupportHow to Connect with Remote Access SoftwareCommon Issues When Connecting with …

How to Best Use Remote Tech Support During Self-Isolation or Quarantine

https://www.helpcloud.com/blog/how-to-best-use-remote-tech-support-during-self-isolation-or-quarantine/

March 30, 2020 — HelpCloud Resolution — Because of the recent worldwide outbreak of COVID-19, much of the world has been forced to stay inside and stay away from other people. For those in high-risk populations, maintaining this social distance is very important. Despite all this, many aspects …

Give the Gift of Tech Support

https://www.helpcloud.com/insight/give-the-gift-of-tech-support/

February 20, 2020 — HelpCloud Insight — Is 24/7 Consumer Tech Support Right For You or a Loved One?Have peace of mind knowing that you or a loved one can reach out to a professional technician 24/7 for any at-home tech issue. We are a locally owned and operated business located near Salt Lake …

HelpCloud’s 2019 in Review

https://www.helpcloud.com/blog/helpcloud-2019-in-review/

December 18, 2019 — HelpCloud Resolution — 2019 is by far our best year here at HelpCloud. Well, it’s our only year, so that was an easy decision. This year we are so excited to have launched HelpCloud. The brainstorming and forming of HelpCloud started in August of 2018. Seven months later we …

Clicking Sounds and Vibrations – Computer making any weird noises

https://www.helpcloud.com/internal/internal-7750b1e1a518ce406cae8cd8e7364b3f/

June 3, 2019 — HelpCloud Internal Solution — This would indicate a hardware issue. Noises like clicking, squealing, whirring or whining might come from damaged electronic components. Remove the computer case and let the computer run to see if you can find where the sound is coming from.

Update Date and Time – Windows Vista

https://www.helpcloud.com/internal/internal-cfc816afb017df4aeb29f0f022b28e81/

June 3, 2019 — HelpCloud Internal Solution — Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …

Turn Off Chrome Notifications: Windows, Pop-ups, Block Ads,

https://www.helpcloud.com/internal/internal-8938a9d8eca5e2834b2de34bda3754fe/

June 3, 2019 — HelpCloud Internal Solution — There are different types of pop-ups a customer can get. This will go over how to change the Chrome Notifications as a pop-up. Typically they appear on the bottom right hand corner of your screen near the date and time. That can be disabled by: chrome …

Update Microsoft Edge

https://www.helpcloud.com/internal/internal-6c519b16f0c3d11a0db1a87ce2301f30/

June 3, 2019 — HelpCloud Internal Solution — This Microsoft product does not have a way to update in the browser itself. In order to update Microsoft Edge you’ll need to run Windows updates. To do that select StartType in Windows updatesSelect Check for Updates.

Update Date and Time – Windows 7

https://www.helpcloud.com/internal/internal-1c5af1b9a56182b5869e8724bf2b5887/

General Printer Issues

https://www.helpcloud.com/internal/internal-a0789fe53e4aac5c34dbcfa2b5fedc38/

June 3, 2019 — HelpCloud Internal Solution — Sometimes this is all that’s needed to solve a lot of printer issues. If there are any jobs in the queue that can’t be ended, a restart should flush these out. Switch off your printer, unplug it from the PC, plug it back in and power it on. Now try and …