Software

10 Must-Know Microsoft Excel Functions for an Improved User Experience

December 21, 2021 — HelpCloud Resolution When it comes to business, Microsoft’s Excel is a powerful tool that can be used to crunch the numbers and analyze the data in ways that can save time and money. With Excel there seems to be no middle ground in the debate of whether to love it or despise …

Windows Timeline: What It Is and How to Use It (and How to Disable It, as Well)

March 15, 2021 — HelpCloud Resolution For many of us, multi-tasking has become one of those things that we say we aren’t good at and yet we find ourselves doing it pretty much all the time. It’s almost as if it has become second nature. We are busy doing one thing, then find ourselves jumping …

How to Fix the Most Common (and Frustrating) Microphone and Headset Issues

November 23, 2020 — HelpCloud Resolution Table of Contents: Identifying Common Headset and Microphone IssuesEchoing or FeedbackDistortion or CracklingLow VolumeHeadset or Microphone isn’t RecognizedConnecting on CueIn the years since the first computer came on the market, technology has improved …

How to Best Prolong the Life of Your Smartphone

July 31, 2020 — HelpCloud Resolution Table of Contents: iPhone Best PracticesiPhone Worst PracticesAndroid Best PracticesAndroid Worst PracticesTaking Care of your Smartphone’s HardwareYour smartphone probably runs your life if you’re like most modern people. With calendars, email, …

Ambient Computing: What It Is, Why It Matters and How It’ll Make Your Life Easier

May 4, 2020 — HelpCloud Resolution If you’ve ever used a motion sensor door, you have a little bit of an idea what ambient computing is. If your car unlocks when you walk towards it with the key fob in your pocket, you’re approaching what ambient computing will look like. Though neither of …

Turn Off Chrome Notifications: Windows, Pop-ups, Block Ads,

June 3, 2019 — HelpCloud Internal Solution There are different types of pop-ups a customer can get. This will go over how to change the Chrome Notifications as a pop-up. Typically they appear on the bottom right hand corner of your screen near the date and time. That can be disabled by: chrome …

Update Microsoft Edge

June 3, 2019 — HelpCloud Internal Solution This Microsoft product does not have a way to update in the browser itself. In order to update Microsoft Edge you’ll need to run Windows updates. To do that select StartType in Windows updatesSelect Check for Updates.

General Printer Issues

June 3, 2019 — HelpCloud Internal Solution Sometimes this is all that’s needed to solve a lot of printer issues. If there are any jobs in the queue that can’t be ended, a restart should flush these out. Switch off your printer, unplug it from the PC, plug it back in and power it on. Now try and …

Using Password Decryptors

June 3, 2019 — HelpCloud Internal Solution To launch any of the Password Decryptor tools you can find those programs in your Toolbox under Technician> Cookie Passwords Note, First make sure the Antivirus is disabled or paused temporarily BEFORE you run any of these tools. How to Run …

Disable Startup Programs – Windows XP

June 3, 2019 — HelpCloud Internal Solution Click Start then “Run”.In the open box type: msconfig And then click “OK” or press “Enter”.Select the Startup Menu tabLocate the startup program you want to disable and click the “tick” in the box beside it to disable it.Select “OK” at the bottom and you …