Resolution

Clicking Sounds and Vibrations – Computer making any weird noises

https://www.helpcloud.com/internal/internal-7750b1e1a518ce406cae8cd8e7364b3f/

June 3, 2019 — HelpCloud Internal Solution — This would indicate a hardware issue. Noises like clicking, squealing, whirring or whining might come from damaged electronic components. Remove the computer case and let the computer run to see if you can find where the sound is coming from.

Update Date and Time – Windows Vista

https://www.helpcloud.com/internal/internal-cfc816afb017df4aeb29f0f022b28e81/

June 3, 2019 — HelpCloud Internal Solution — Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …

Turn Off Chrome Notifications: Windows, Pop-ups, Block Ads,

https://www.helpcloud.com/internal/internal-8938a9d8eca5e2834b2de34bda3754fe/

June 3, 2019 — HelpCloud Internal Solution — There are different types of pop-ups a customer can get. This will go over how to change the Chrome Notifications as a pop-up. Typically they appear on the bottom right hand corner of your screen near the date and time. That can be disabled by: chrome …

Update Microsoft Edge

https://www.helpcloud.com/internal/internal-6c519b16f0c3d11a0db1a87ce2301f30/

June 3, 2019 — HelpCloud Internal Solution — This Microsoft product does not have a way to update in the browser itself. In order to update Microsoft Edge you’ll need to run Windows updates. To do that select StartType in Windows updatesSelect Check for Updates.

Update Date and Time – Windows 7

https://www.helpcloud.com/internal/internal-1c5af1b9a56182b5869e8724bf2b5887/

General Printer Issues

https://www.helpcloud.com/internal/internal-a0789fe53e4aac5c34dbcfa2b5fedc38/

June 3, 2019 — HelpCloud Internal Solution — Sometimes this is all that’s needed to solve a lot of printer issues. If there are any jobs in the queue that can’t be ended, a restart should flush these out. Switch off your printer, unplug it from the PC, plug it back in and power it on. Now try and …

Chrome Extension Menu Missing Since Update.

https://www.helpcloud.com/internal/internal-49e7ef896274a4e0201623e32473b700/

June 3, 2019 — HelpCloud Internal Solution — With the Chrome update Version 59.0.3071.86 (Official Build) (64-bit) they have moved the extension menu. Click the 3 dots in the top right hand corner.Move down to “More Tools”, a sub-menu will pop up. Click “Extensions” to pull up the menu.Tip: you can …

Adding an Email to Mozilla Thunderbird Mail Client

https://www.helpcloud.com/internal/internal-08edd67c143c1061a2ecf94ea47850ca/

June 3, 2019 — HelpCloud Internal Solution — This link has a step by step guide on adding an email however, if you need the server settings for your mail provider simply type into google your mail provider name and then server settings. For example if you have a gmail account you would search Gmail …

Enable/Disable Automatic Email Forwarding in Old Yahoo Mail View

https://www.helpcloud.com/internal/internal-b9c12c1357f2a1461f9f2bea6a95bbf5/

April 25, 2019 — HelpCloud Internal Solution — Email forwarding is a rule that you can setup in your email account that allows you to re-send or forward any emails you receive from one email account to another email account. This can be setup to forward your emails to multiple addresses as well. You …

SIM Card is not from Verizon Wireless – Unable to Download System Updates for Android

https://www.helpcloud.com/internal/internal-45ea3e2ba36de97ff09293450c2eb35b/

April 17, 2019 — HelpCloud Internal Solution — You can get an error like this when switching to a new provider with the same phone. In this specific case, the user switched from Verizon to T-Mobile. After switching you may need to update the settings for the Network Mode. If, after going through these …