Operating System Troubleshooting

How to Connect Your Computer’s Mouse, Keyboard and Printer

January 21, 2018 — HelpCloud Resolution So, you have some new technology, and you’re ready to set it up. At first, properly connecting your computer’s mouse, keyboard and printer may seem like an overwhelming and complicated task, but it’s actually a lot easier than you might think. Regardless …

How To Decipher Real From Fake Operating System Updates

January 16, 2018 — HelpCloud Resolution Every so often, your computer will show you an authentic looking message that says one or more of your programs need to be updated. A lot of times, these updates claim to be for Adobe Flash Player. Since the update looks valid, many blindly click the …

Windows 10 – How to Reboot In Safe Mode

January 5, 2018 — HelpCloud Resolution Sometimes, you need to start your computer in a mode that only uses its default settings, which is called Safe Mode. Although there are many reasons for running your computer this way, one of the most prevalent is the need to diagnose a problem on your …

Windows 10 Start Menu Not Working

October 24, 2017 — HelpCloud Internal Solution Before you proceed, you may want to create a system restore point first so that you can revert back if you find that the results are not what you expected.  Tip: try restarting the computer first. Turning it off and on again is a quick way this issue can …