Operating System Resolutions

Update Date and Time on a Mac

September 13, 2019 — HelpCloud Internal Solution Having the wrong time can cause connectivity issues while surfing the web. If malware or a program/app has changed the clock on your computer or the clock has been custom set to the incorrect time, follow the instructions below on how to Update your Date …

3 Simple Steps Anyone Can Do to Speed Up and Clean A Computer

August 29, 2019 — HelpCloud Internal Solution Whether you use your computer for personal use or work, all of us know all too well the frustrations of waiting on a slow computer. The speed of your computer ultimately comes down to several factors but the 3 biggest factors are: Malware on the …

DCIM Folder Shows Empty: transferring Android photos to a Windows PC

August 23, 2019 — HelpCloud Internal Solution If you’re attempting to transfer photos from your Android device to a computer with a Windows operating system and find the PC shows that your DCIM Folder is empty when you go and open the folder, give these troubleshooting methods a try. They are ranked …

macOS and Windows 10: How to See Which Apps Are Using Your Mic and Camera

June 24, 2019 — HelpCloud Resolution How to Deactivate or Activate Those PermissionsPrivacy is a hot topic in the modern world, especially when it comes to technology. Many computers come with cameras and microphones installed. It is possible for a criminal to hack your microphone or camera. …

How to Run an SFC Scan (System File Checker)

June 3, 2019 — HelpCloud Internal Solution Open Command Prompt.Make sure to run the program as an Administrator.In the window that pops up type in: sfc /scannowThen Hit Enter. This will initiate a scan with a percentage on the progress.Let that scan run and once finished you will need to reboot …

Change Windows OS Computer Password with CMD (Command Prompt)

June 3, 2019 — HelpCloud Internal Solution Open Command Prompt.Make sure to run it as an Administrator.In the box you’ll type: net userHit Enter.This should list the users on the computer.Identify the user you wish to change the password for, if it’s an Admin account then it will display under …

Hide/Show Desktop Icons – Missing Desktop Icons – Windows

June 3, 2019 — HelpCloud Internal Solution Right click any empty area on the Desktop Click “View” Check or Uncheck “Show Desktop Icons”. That was easy!

Change Desktop Shortcut Icon Size – Windows

June 3, 2019 — HelpCloud Internal Solution Right click any empty area on the Desktop. Click “View”. Adjust to Small, Medium or Large.

How to Clear Your DNS Cache

June 3, 2019 — HelpCloud Internal Solution Open Command Prompt or Powershell. Type in: ipconfig /flushdns You should receive a message saying something along the lines of: Windows IP configuration successfully flushed the DNS Resolver Cache. And you’re good to go! If you need further assistance on …

Disable Startup Programs – Windows 8-10

June 3, 2019 — HelpCloud Internal Solution Startup programs allow a program to launch automatically each time you turn your computer on. You can go into the settings to enable/disable these programs depending on which ones you’d like to startup automatically. On your Desktop go to the bottom …