Mobile Devices
SIM Card is not from Verizon Wireless – Unable to Download System Updates for Android
https://www.helpcloud.com/internal/internal-45ea3e2ba36de97ff09293450c2eb35b/
April 17, 2019 — HelpCloud Internal Solution — You can get an error like this when switching to a new provider with the same phone. In this specific case, the user switched from Verizon to T-Mobile. After switching you may need to update the settings for the Network Mode. If, after going through these …
How to See Android Apps That Track Location and How to Deactivate the Permission
April 2, 2019 — HelpCloud Resolution — The Global Positioning System (GPS) is an interesting technology. GPS uses signals from orbiting satellites to access a GPS-enabled device’s location. Alone, GPS is a pretty powerful tool. When GPS is used in conjunction with another tool, however, like …
How to See iPhone Apps That Track Location and How to Deactivate the Permission
March 26, 2019 — HelpCloud Resolution — There’s a lot of buzz around privacy in the digital age.When it comes to your data, whether it’s emails,photos, health information or something else, nothing can be entirely private. Expectantly,people are pretty upset that their important data isn’t …
6 of the Most Common iPhone Questions and Answers for Seniors
https://www.helpcloud.com/blog/six-common-iphone-questions-for-seniors/
November 16, 2018 — HelpCloud Resolution — With dozens of phones available, it’s hard to know which one you should choose. Luckily, one smartphone stands out amongst the rest when it comes to accessibility and helping seniors age in place, the iPhone. The iPhone is made by Apple and is accessed …
7 of the Best Back to School Devices for Your Children or Grandchildren
August 14, 2018 — HelpCloud Resolution — Whether your child is headed off to college or elementary school, he or she needs to own, or have access to, several pieces of technology. Your daily life benefits from technology, and when used correctly, a classroom or at-home learning environment is no …
New to Texting? Everything You Need to Know to Stay Connected
https://www.helpcloud.com/blog/new-to-texting-everything-you-need-to-know-to-stay-connected/
March 30, 2018 — HelpCloud Resolution — Mobile smartphones are an increasingly important part of many people’s everyday lives; with one of the most prominent groups of people being teens. This age demographic loves the simplicity of texting, and many favor it over talking. As such, it’s no …