Mac Technical Support

“Another device on the network is using your IP address” on a Mac

February 18, 2019 — HelpCloud Internal Solution System notification/message: “Another device on the network is using your computers IP Address. If you continue to have problems, change the IP Address of this computer or the IP address of the other device”. Update the WiFi settings using the article …

Apple TV: What It Is and How to Connect and Use It

June 20, 2018 — HelpCloud Resolution Contrary to popular thought, the Apple TV isn’t really a TV. What it is, however, is a palm-sized piece of technology that you can connect to a television with a High Definition Media Interface (HDMI) cable. Apple TV links up to your home’s internet, …

How to Connect Your Computer’s Mouse, Keyboard and Printer

January 21, 2018 — HelpCloud Resolution So, you have some new technology, and you’re ready to set it up. At first, properly connecting your computer’s mouse, keyboard and printer may seem like an overwhelming and complicated task, but it’s actually a lot easier than you might think. Regardless …

How To Decipher Real From Fake Operating System Updates

January 16, 2018 — HelpCloud Resolution Every so often, your computer will show you an authentic looking message that says one or more of your programs need to be updated. A lot of times, these updates claim to be for Adobe Flash Player. Since the update looks valid, many blindly click the …