Mac Technical Support

How to Make Your Mac Start Faster

September 7, 2021 — HelpCloud Resolution Time is something that seems to be an especially scarce commodity these days in the rat race of life which we find ourselves in. It speeds by us in hasty moments, ticking minutes that dash by in quick succession and leave us wondering where on earth the …

How to change the default printer settings on Mac OS X

July 6, 2021 — HelpCloud Internal Solution Open the Terminal application Type in the command: cupsctl WebInterface=Yes In a browser, go to the webpage 127.0.0.1:631/printers. Select the printer you’re wanting to change, using the link in blue. Under Administrator, proceed to select the “Set …

Everything You Need to Know About the Latest macOS Malware (as Well as How to Best Protect Yourself)

June 1, 2021 — HelpCloud Resolution Technology has brought us many great innovations in the past few decades and each innovation comes with many upgrades and improvements over time. Each year brings with it new software updates for each of our gadgets, or a newer version of our current …

How to Delete “Time Machine” Backups

April 19, 2021 — HelpCloud Internal Solution Time machine backups are fantastic forms of compressed backups for your Macintosh device. Similar to System Restore on Windows but with more detail. If you run backups diligently the old backup files will build up and take an extremely high amount of …

How to fix persistent invalid certificate errors in macOS X

April 19, 2021 — HelpCloud Internal Solution Certificate authentication requires your Mac’s time to be in sync with the server your device is communicating with. So if the time on your Macintosh for some reason is off, then you may be getting these errors. Method 1 will help you check and …

Mac Software Updates: What They Are, Why They Matter, and How to Make Them Happen

October 5, 2020 — HelpCloud Resolution Table of Contents: What are macOS Updates?Why macOS Updates MatterHow to Make macOS Updates HappenThe times are a-changin’ and chances are before too long your Mac software will need to as well. Even a computer bought mere months ago needs to be checked …

macOS Parental Controls Explained and How-to Set Them Up

August 11, 2020 — HelpCloud Resolution Table of Contents: (click to jump to section) Parental Controls ExplainedBecoming an Administrator and Adding UsersSetting Up Parental ControlsChanging Parental Controls RemotelyEverywhere we turn these days we see technological advancements in all areas …

How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

April 2, 2020 — HelpCloud Resolution Table of Contents: What is Remote Tech SupportWhat Remote Access Software Should I Use?A Warning: Using Remote Access Software WiselyCommon Tech Issues Fixable via Remote SupportHow to Connect with Remote Access SoftwareCommon Issues When Connecting with …

iCloud: How to Connect, Use, and Common Troubleshooting

March 6, 2020 — HelpCloud Resolution When you use an Apple device, you can use iCloud. iCloud is an internet-based Apple service that allows users to store, sync and backup their data across their devices.  All Apple devices come with 5 GB of free iCloud storage. For some users, this is …

4 Simple (and Effective) Ways to Back Up Your Mac

January 10, 2020 — HelpCloud Resolution Nearly every computer user has experienced the trauma associated with losing an important document, photo or another item when his or her computer fails. Whether a hard drive crash, malware attack or another event is to blame, losing your important data …