IT Security

Cost Savings Working with a Managed Service Provider

November 21, 2023 — HelpCloud Resolution Partnering with a Managed IT Provider offers a strategic avenue for companies to achieve significant cost savings while optimizing their technological infrastructure. By adopting a subscription or service-based model, businesses can enjoy predictable and …

Tips for Working with a MSP and BPO Company

November 14, 2023 — HelpCloud Resolution When engaging with both a Managed Service Provider (MSP) for IT solutions and a Business Process Outsourcing (BPO) company, prioritize transparent communication and collaborative synergy. Clearly articulate your business objectives, challenges, and …

Planning Your Next Move: Navigating the End of COVID Contracts in the Cloud

November 2, 2023 — HelpCloud Resolution As the COVID-19 pandemic continues to evolve, so too do the contracts and strategies that businesses adopted to ensure continuity and flexibility in these challenging times. Many organizations made a swift transition to the cloud, especially in the realm …

Commonly Outsourced and Managed IT Services

October 9, 2023 — HelpCloud Resolution Managed IT services encompass a wide range of IT functions that organizations often outsource to third-party providers, like HelpCloud. The specific services that are outsourced can vary depending on the needs and priorities of the organization, but some …

Why Should You Outsource Helpdesk Services?

October 6, 2023 — HelpCloud Resolution In today’s competitive business landscape, providing exceptional customer support is paramount for success. A robust and responsive helpdesk is essential for addressing customer inquiries, resolving issues, and maintaining customer satisfaction. …

Empower Your Business with HelpCloud’s Comprehensive Managed IT Services

October 2, 2023 — HelpCloud Resolution In today’s digital age, businesses rely heavily on their technology infrastructure to stay competitive and efficient. Ensuring that your IT systems run smoothly, securely, and efficiently is paramount. This is where HelpCloud steps in, offering a …

Understanding Malware and How To Protect Yourself

October 18, 2022 — HelpCloud Resolution At HelpCloud we like to focus on teaching our members (and any reader of our blog posts) on how to protect themselves and their data while using their computer or any device connected to the internet. In order to protect yourself, knowledge is key. …

The Best Tips to Protect Your Personal Information Fall 2022 Edition

September 26, 2022 — HelpCloud Resolution Security of HelpCloud customers' devices and personal information is a top priority at HelpCloud. For that reason, we have written a good number of blog posts concerning you or your device’s security. This blog post is an updated synopsis of our …

5 Signs Your Facebook Account is Hacked and How to Best Respond

March 8, 2022 — HelpCloud Resolution Of all the social media sites out there, Facebook has been rated as the most popular by far and has a global reach of 2.9 billion monthly users. Many users share a multitude of private information over Facebook that they wouldn’t share with a room …

How to Change Your DNS Server (and Why Now’s the Time to Do It)

August 2, 2021 — HelpCloud Resolution In a world booming with technology and gadgets, we now don’t even think twice about connecting to the internet or surfing the web, we don’t have to scratch our heads in wonderment at Wi-Fi and wonder what it stands for. All of these things come naturally …