IOS

How to Deactivate Facebook Account on PC or Mobile Device (Android and iPhone)

September 13, 2019 — HelpCloud Internal Solution If you’re taking a break from social media or no longer want people to find you through the site, you can disable your profile without losing all your pictures and information. Deactivating your Facebook does not delete your account or profile. This will …

Missing Photos – Transferring Photos from iPhone to Windows

September 3, 2019 — HelpCloud Internal Solution If you have an iPhone and you’re trying to transfer your photos, videos and other data to another device via USB or another means, you might find that a single file or more has not transferred successfully. Check out the following troubleshooting methods …

Transferring Photos from an iPhone to Windows – “A Device Attached to The System is Not Functioning” or “Windows Media Player Cannot Play The File”

September 3, 2019 — HelpCloud Internal Solution If you’re trying to transfer your photos from your iOS Device (iPhone, iPad, etc.) to a Windows PC, you may receive the error: “A Device Attached to The System is Not Functioning” or “Windows Media Player Cannot Play The File” Here are 6 easy …

Update your iPhone, iPad, or iPod touch

September 3, 2019 — HelpCloud Internal Solution Complete and check the following two factors before continuing: Backup the DeviceIt’s always best to be safe and start out by backing up your device using iCloud or iTunes before doing anything. Verify You Have Enough SpaceIf you’re device is running low …

How to Safely View Apple Live Photos on Windows OS PC

August 16, 2019 — HelpCloud Internal Solution Live Photos was a new feature first introduced by Apple iOS with the iPhone 6s and iPhone 6s Plus. Similar to a GIF, they aren’t a video but they aren’t a picture either. There are 2 ways you can view these types of files on a computer with a Windows OS …

iPhone Storage is Empty when Transferring Photos from iPhone to Windows

August 16, 2019 — HelpCloud Internal Solution If you’re attempting to transfer photos and other files from your iOS device (iPhone) to a computer with a Windows operating system and find that the PC doesn’t show anything is saved on the iOS device, check out these troubleshooting tips below: Check …

PC Does Not Recognize Mobile Device (when attempting to transfer files)

August 8, 2019 — HelpCloud Internal Solution Whether you’re connecting your phone or any other mobile device to transfer photos, videos, or any file type, you may find that computer doesn’t recognize the device when you connect the smartphone to a computer, laptop or tablet. Your phone may also …

3 Ways to Transfer (or Sync) Your iPhone Media Files to Your Mac

May 2, 2019 — HelpCloud Resolution iPhone cameras are so advanced they allow users to easily snap images and shoot videos like pros. Before you start capturing away, though, there are a few tips that can help ensure you get beautiful shots. First, learn how to use the iPhone camera …

How to See iPhone Apps That Track Location and How to Deactivate the Permission

March 26, 2019 — HelpCloud Resolution There’s a lot of buzz around privacy in the digital age.When it comes to your data, whether it’s emails,photos, health information or something else, nothing can be entirely private. Expectantly,people are pretty upset that their important data isn’t …

How to Remove a Virus or Malware From Your iPhone

February 13, 2019 — HelpCloud Resolution And Avoid Them In the FutureTable of Contents: Malware ExplainedPeople Behind the MalwareRemoving Viruses and Malware from iPhonePreventative MeasuresAround the world, 1.3 billion people use Apple devices. Although Apple offers lots of devices, from TVs …