Internet Safety Rules

How to Safely Identify, Download, and View an Email Attachment

October 13, 2020 — HelpCloud Resolution Table of Contents: (click to jump to section) How to Identify/Assess an Email Attachment How to Safely Download an Email AttachmentHow to Safely View an Email AttachmentWhile the core concept of mail has stayed steady throughout the years, the format has …

5 New COVID-19 Pandemic-Driven Scams to Avoid This Upcoming Holiday Season

September 21, 2020 — HelpCloud Resolution Who knew that in just a few months we would be facing such a dramatic change in the way in which we live our lives? Everything seems to have changed so substantially that we now need to approach the future from an entirely different point of view. …

Taking a Closer Look at the New Brave Browser (and How It Compares to Chrome and Firefox)

December 16, 2019 — HelpCloud Resolution “Marketers ruin everything,” the old cliche says. And nowhere is it more apparent than on the Internet. The free and open World Wide Web relies on advertising to keep its various free websites and services running. Google and Facebook make their money …

10 Simple Tricks for Effectively Surfing the Web

November 4, 2019 — HelpCloud Resolution The Internet is one of the most powerful tools mankind has ever created. Having the world’s information at your fingertips is something that previous generations couldn’t even imagine. But to get the most out of the Internet, you need to know how to …

Enable/Disable Automatic Email Forwarding in Old Yahoo Mail View

April 25, 2019 — HelpCloud Internal Solution Email forwarding is a rule that you can setup in your email account that allows you to re-send or forward any emails you receive from one email account to another email account. This can be setup to forward your emails to multiple addresses as well. You …

What are Email Recovery Options?

April 17, 2019 — HelpCloud Internal Solution The purpose of a recovery option is a backup plan in case you ever lose or forget your password. Email accounts hold a ton of personal information and typically are linked to your sensitive information such as banking, business information, online …

“There’s a problem with this website’s security certificate”

March 7, 2019 — HelpCloud Internal Solution You’ll notice most sites have a lock icon next to the URL when you visit them. This is called a SSL (Secure Sockets Layer). What this does is encrypt your information entered into the website. You can think of this like sending a written note through …

Cyberbullying and Cyberstalking: How to Quickly Spot Problems and Safely Respond

August 28, 2018 — HelpCloud Resolution Everyone’s talking about online safety and why you should have a membership with a technical computer support company these days, but why? First things first, understanding how to keep yourself and your family safe online will ensure everyone is protected …

How to Understand What the Kids Are Saying On Social Media

July 28, 2018 — HelpCloud Resolution Young adults often use words that are incomprehensible to everyone who’s not in their age group. With so many peculiar words in circulation, it’s hard to understand what younger generations are saying and meaning when they communicate on social media. …

What Is the GDPR and What Does It Mean for People Living In the US?

May 16, 2018 — HelpCloud Resolution General Data Protection Regulation (GDPR) is a document of protocols that’s about 50,000 words long. For most, reading this document is a non-reality, but that doesn’t mean it’s OK to be in the dark, either. Everyone who uses the internet should know that …