Home Technology

Best Practices for Managing a Remote BPO Workforce

January 24, 2025 — HelpCloud Resolution The hybrid work model, which blends in-office and remote work, has become a standard in many industries, including Business Process Outsourcing (BPO). Managing a remote BPO workforce within this framework presents unique challenges and opportunities. To …

The Best Devices to Beat the Summer Heat

July 20, 2023 — HelpCloud Resolution As summer’s scorching temperatures make their grand entrance, we all look for ways to stay cool and comfortable. While traditional cooling methods like fans and air conditioners are essential, technology has opened up a whole new world of innovative …

8 Reasons Seniors Can Struggle with Technology

January 19, 2023 — HelpCloud Resolution Technology has become an integral part of our lives, and for many seniors, it can be a difficult and intimidating experience to learn how to use and navigate new tech. Whether it’s learning how to use a computer, smartphone, or other digital device, it …

7 New Tech Devices that Enhance Elder Care and Promote Senior Well-Being

December 7, 2022 — HelpCloud Resolution As our population ages, technology becomes an increasingly important part of elder care. Seniors can now benefit from a wide range of tech devices designed to help them live happier and healthier lives. From medical alert systems to home safety devices, …

Youth Teaching Tech to Seniors

November 14, 2022 — HelpCloud Resolution There are many things, if not most things, that we can learn from the seniors in our society. But we live in an age when technology has accelerated at such a rate never seen before in history. How the world wide web works, how tech devices work, are all …

The Best Tips to Protect Your Personal Information Fall 2022 Edition

September 26, 2022 — HelpCloud Resolution Security of HelpCloud customers' devices and personal information is a top priority at HelpCloud. For that reason, we have written a good number of blog posts concerning you or your device’s security. This blog post is an updated synopsis of our …

HelpCloud’s (Latest) Top-5 Recommendations for Aging In Place

May 16, 2022 — HelpCloud Resolution As children we all had dreams of what we wanted to be or do when we got older; whether it was to reach the age where we could drive the family truck or go out with friends (minus the supervision), get married and start our own family, join the local …

5 of the Most Common User Issues with Logitech Flow (and a Solution for Each One)

August 9, 2021 — HelpCloud Resolution Nowadays it has become common place to have one or more devices that can connect to the internet, as well as to each other. We think nothing of typing a quick message and sending it to a friend and receiving an answer within seconds. Not to mention how …

7 of the Most Exciting Technological Innovations of 2021

February 8, 2021 — HelpCloud Resolution Table of Contents: Artificial IntelligenceAdvancement of 5GGrapheneBlockchainHuman AugmentationEdge ComputingAutomation TechnologyAs time passes, it would appear that technological advancements and innovations become increasingly pronounced. Not too long …

How Senior Citizens Can Make the Most of the Telehealth Opportunities Around Them

August 4, 2020 — HelpCloud Resolution Table of Contents: Avoiding Exposure and Reduce Unnecessary Hospital VisitsIncreasing Care, While Limiting StressSteps for Booking a Telehealth Doctor’s Appointment From HomeSteps for Logging In and Attending Your AppointmentSteps for Scheduling Curbside …