HelpCloud Technician By-the-hour

General Printer Issues

June 3, 2019 — HelpCloud Internal Solution Sometimes this is all that’s needed to solve a lot of printer issues. If there are any jobs in the queue that can’t be ended, a restart should flush these out. Switch off your printer, unplug it from the PC, plug it back in and power it on. Now try and …

Using Password Decryptors

June 3, 2019 — HelpCloud Internal Solution To launch any of the Password Decryptor tools you can find those programs in your Toolbox under Technician> Cookie Passwords Note, First make sure the Antivirus is disabled or paused temporarily BEFORE you run any of these tools. How to Run …

HP Printer Wont Print 4×6 Photos

June 3, 2019 — HelpCloud Internal Solution ”4×6” setting was missing in printer settings for photos. When opening the print settings the option to check ”Fit to Picture Frame” and ”4×6” settings were not there. Re-installing the Driver would fix that setting. Google the Driver for that printer …

Adding an Email to Mozilla Thunderbird Mail Client

June 3, 2019 — HelpCloud Internal Solution This link has a step by step guide on adding an email however, if you need the server settings for your mail provider simply type into google your mail provider name and then server settings. For example if you have a gmail account you would search Gmail …

Troubleshooting failed driver or software installations for HP Printers

May 31, 2019 — HelpCloud Internal Solution https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-Driver-won-t-install/td-p/6463739 Good source for troubleshooting Failed driver or software installations.

Technician by-the-hour

April 24, 2019 — HelpCloud Insight The Best in Remote SupportConnect with any mobile or tablet device, computer or laptop, for tech troubleshooting and resolutionsWhat is HelpCloud Technician by-the-hour?Remote support through your mobile or tablet device, computer or laptop. With …

Updating Graphic Setting’s

April 2, 2019 — HelpCloud Internal Solution Download the video below in the lower section under files or select this link to watch how to update these setting’s. https://drive.google.com/file/d/1kqN6BQeD1mOhO-ZI9bsAWftfxxGTq5cO/view?usp=sharing

4 of the Best-Selling Smart TVs (and How to Troubleshoot Their Most Common Issues)

September 4, 2018 — HelpCloud Resolution If you’re thinking about upgrading to a smart TV, you won’t experience a lack of choice. There are seemingly countless products on the market that you can pick from. Fortunately, four stand out amongst the rest when it comes to quality and price. TCL 6 …

Can’t find VNCTight

November 15, 2017 — HelpCloud Internal Solution If you are unable to find the VNCtight remote program it can sometimes be found under the ”ShowMyPCService” folder instead