HelpCloud Tech Support

HelpCloud Joins the Tech Care Association

May 28, 2021 — HelpCloud Resolution Earlier this year HelpCloud joined the Tech Care Association (TCA) after discussions with its founder and CEO, Rob Link. We found that the goals and mission of the TCA very much aligned with HelpCloud’s goals to fight for a better World Wide Web. There …

HelpCloud’s 2020 in Review

December 28, 2020 — HelpCloud Resolution I would be dishonest to say that this year has been GREAT and AMAZING but it is definitely not one to forget. Despite the worldwide challenges and the impact on our company, we have survived and are doing well. Our remote tech support services became more …

How to Use Remote Connect to Provide Basic Remote Tech Support: Connect Remotely to Help Relatives and Neighbors

April 2, 2020 — HelpCloud Resolution Table of Contents: What is Remote Tech SupportWhat Remote Access Software Should I Use?A Warning: Using Remote Access Software WiselyCommon Tech Issues Fixable via Remote SupportHow to Connect with Remote Access SoftwareCommon Issues When Connecting with …

How to Best Use Remote Tech Support During Self-Isolation or Quarantine

March 30, 2020 — HelpCloud Resolution Because of the recent worldwide outbreak of COVID-19, much of the world has been forced to stay inside and stay away from other people. For those in high-risk populations, maintaining this social distance is very important. Despite all this, many aspects …

Give the Gift of Tech Support

February 20, 2020 — HelpCloud Insight Is 24/7 Consumer Tech Support Right For You or a Loved One?Have peace of mind knowing that you or a loved one can reach out to a professional technician 24/7 for any at-home tech issue. We are a locally owned and operated business located near Salt Lake …

HelpCloud’s 2019 in Review

December 18, 2019 — HelpCloud Resolution 2019 is by far our best year here at HelpCloud. Well, it’s our only year, so that was an easy decision. This year we are so excited to have launched HelpCloud. The brainstorming and forming of HelpCloud started in August of 2018. Seven months later we …

HelpCloud Tech Support Membership: how to cancel or renew

July 24, 2019 — HelpCloud Insight How to Cancel Your HelpCloud MembershipAs covered in our Terms and Conditions Section 13, to cancel and discontinue your monthly membership, you submit a request to discontinue service via email to support@helpcloud.com or call (800) 813-5977. Or you can …

Email Login Help

July 23, 2019 — HelpCloud Insight Can’t Access Your Email Account?HelpCloud Can Help You Get into Your Email Account!Many users use HelpCloud Search to find help when they want to get back into their email. Oftentimes, this is because you forget your email username or password or you …

Clicking Sounds and Vibrations – Computer making any weird noises

June 3, 2019 — HelpCloud Internal Solution This would indicate a hardware issue. Noises like clicking, squealing, whirring or whining might come from damaged electronic components. Remove the computer case and let the computer run to see if you can find where the sound is coming from.

Update Date and Time – Windows Vista

June 3, 2019 — HelpCloud Internal Solution Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …