Hardware

Screen Flashes When Typing in a Windows Operating System

June 3, 2019 — HelpCloud Internal Solution If you’re having this issue, check for the following settings which, in Windows 10, can be found in: Settings Ease of Access: Keyboard Filter Keys Beep when keys are pressed. Uncheck the box for “Beep when keys are pressed”. Other Options Visual …

Printing Issues – prints are too light, too spotty, or have horizontal lines.

June 3, 2019 — HelpCloud Internal Solution You may have a clogged print head, a problem that can occur if you use an inkjet printer infrequently. Your printer’s utility program can clean out the dried ink, and print a test page for inspection. Take a look at this article with some good tips on …

Use the Built-in Printer Troubleshooter

June 3, 2019 — HelpCloud Internal Solution This will restart your printer and drivers and check for any errors. Your printer must be connected during this procedure. Press the “Windows logo key + R” to open the Run dialog box.Type “control” in the Run dialog box, then press Enter.In the Search box …

Troubleshooting failed driver or software installations for HP Printers

May 31, 2019 — HelpCloud Internal Solution https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-Driver-won-t-install/td-p/6463739 Good source for troubleshooting Failed driver or software installations.

HP Scanner Keeps Printing Blank Documents

May 3, 2019 — HelpCloud Internal Solution Possible Causes: low power source, clogged ink nozzles or dirty scanner glass. All printer/scanners are different but all should have similar steps. FIRST OPTION: Verify power is working correctly by turning it off, unplugging power, plugging directly in …

Types of Scanners

May 2, 2019 — HelpCloud Internal Solution A scanner is a device that captures images from photographic prints, posters, magazine pages, and similar sources for computer editing and display. Scanners come in hand-held, feed-in, and flatbed types and for scanning black-and-white only, or color. …