File Transfer

5 Tips for Creating and Maintaining Photo Albums On Your Computer

April 25, 2022 — HelpCloud Resolution Through the years since the advent of the very first camera, people have taken photos and stored them in photo albums, on the walls of their homes and in books as keepsakes and mementos. Since the coming of the digital camera, though, matters have changed …

The Basics of File Management Part 2: How to Keep Your Smartphone Organized

April 4, 2022 — HelpCloud Resolution In the fast paced world we live in today, we can get so caught up in the rat race that we forget the basics of managing our many devices and keeping them properly organized and up to date. The thing is, time is something that seems to just fly by in a …

The Basics of File Management Part 1: How to Keep Your Computer Organized

March 29, 2022 — HelpCloud Resolution Ever had one of those days where you just can’t seem to find anything you need and you’re left wondering where on earth you stored that specific document you’re supposed to send off today but now can’t find? Whether you are working …

Enable Network Discovery and File Sharing on Windows OS

July 6, 2021 — HelpCloud Internal Solution Easy guide to enabling the network discovery for creating a file share system in your home! Windows 10 – Windows Vista:1) Using the Windows search bar in the bottom left type Control Panel then open it, and select the option “Network and Internet”. 2) …

4 Simple (and Effective) Ways to Back Up Your Mac

January 10, 2020 — HelpCloud Resolution Nearly every computer user has experienced the trauma associated with losing an important document, photo or another item when his or her computer fails. Whether a hard drive crash, malware attack or another event is to blame, losing your important data …

How to Store Files on Google Drive using a Mobile Device (smartphone, tablet, etc.)

December 11, 2019 — HelpCloud Internal Solution Locate and tap the ‘Drive’ app on your device. This will look like a triangle with blue, yellow and green edgesToward the bottom in the right-hand corner tap the ‘Files’ icon Note: If you want to add a new folder, select the rainbow ‘plus’ symbol …

How to Store Files on Google Drive using a PC or Mac

December 11, 2019 — HelpCloud Internal Solution Open the browser of your choice and visit the following URL: https://drive.google.com (You will need to log into your Google account if you’re not already logged in)Choose a folder you want to save your files in and double click to open. Note: If you want …

How to Open .HEIC Files – Transferring Apple Photos to Windows

September 27, 2019 — HelpCloud Internal Solution High Efficiency Image File Format (HEIC) is a file format type created by Apple. Windows operating systems does not support this file type, which means you won’t be able to open the file if you transfer it to a Windows PC. In order to open these files on …

Can’t Open Photos with .AAE File Extension – Transferring Photos from iPhone to Windows with a USB Cable – iOS 8 and Later, OS X 10.10 and Later

September 3, 2019 — HelpCloud Internal Solution If you notice .AAE files showing up in your folder while you’re trying to transfer your photos on a Windows, you probably have either an iOS 8 or later, or OS X 10.10 and later. Unfortunately, they provide no way to change or fix these files to allow you …

Transferring Photos from an iPhone to Windows – “A Device Attached to The System is Not Functioning” or “Windows Media Player Cannot Play The File”

September 3, 2019 — HelpCloud Internal Solution If you’re trying to transfer your photos from your iOS Device (iPhone, iPad, etc.) to a Windows PC, you may receive the error: “A Device Attached to The System is Not Functioning” or “Windows Media Player Cannot Play The File” Here are 6 easy …