Email Troubleshooting

The Latest Google Account and Password Recovery Options

June 29, 2022 — HelpCloud Resolution Google has become a household name over the years since its creation. As the years have passed, many have become very reliant on the tools which Google offers. From Gmail to Google Docs, Google Sheets or even just Google search engine, the Google suite is …

Comcast’s New Email Activity Policy: What It Is and How to Avoid Deactivation (and How to Reactivate a Comcast.net Email)

June 7, 2021 — HelpCloud Resolution It’s hard to imagine a world without emails, especially since we rely on them so much these days. Gone are the days of sending everything via snail mail … literally. Letters used to take weeks to get to friends and family, whereas today, in contrast, we …

How to Create a New Gmail Account, How to Use Your Gmail Account, and How to Recover Your Google Account

January 11, 2021 — HelpCloud Resolution Table of Contents How to Create a Google/Gmail AccountHow to Use Your Gmail AccountHow to Recover your Gmail AccountProgress is a wonderful thing and in the past few years we have seen a lot of it. We have progressed from rotary phones to mobile phones, …

8 Quick Tips for Seniors to Better Organize Their Email Inboxes

December 14, 2020 — HelpCloud Resolution Table of Contents Use Folders to Properly Sort Your InboxMake Email a HabitUnsubscribe, Unsubscribe, Unsubscribe, etc.Set Up a Spam FilterTake a Proactive ApproachEmploy the ‘FAST’ MethodTake Out the Trash Every Now and AgainEmails used to be a novelty …

How to Safely Identify, Download, and View an Email Attachment

October 13, 2020 — HelpCloud Resolution Table of Contents: (click to jump to section) How to Identify/Assess an Email Attachment How to Safely Download an Email AttachmentHow to Safely View an Email AttachmentWhile the core concept of mail has stayed steady throughout the years, the format has …

Test Account Login Credentials without Logging Out

October 11, 2019 — HelpCloud Internal Solution Sometimes you forget your password to an account online such as your email but you’re still logged into the account. Instead of logging out and potentially not being able to get in, it’s best to try logging in somewhere else. Especially if you have …

Disable or Enable Yahoo’s 2 Step Verification

September 13, 2019 — HelpCloud Internal Solution What is 2-Step Verification: Yahoo’s two-step verification adds an extra layer of protection to your account. Turning this setting on forces you to verify your account using a mobile phone number anytime you log into your email on a new computer or …

Add, Edit, or Delete a Recovery Phone Number for Gmail Account

August 2, 2019 — HelpCloud Internal Solution Quick Guide for Advanced Users:Log into email In the top right hand corner select your account Google Account Personal Info Contact Info Section. Step-by-Step Guide to Add, Delete, or Edit Your Gmail Recovery Phone Number:Before you begin, most likely …

Add, Edit, or Delete a Recovery Email Address for AOL Account

August 2, 2019 — HelpCloud Internal Solution Quick Guide for Advanced Users:Log in to email In top right hand corner select “Options” Account info Account Security Email Addresses Note: You may be asked to login an additional time to verify your password. Step-by-Step Guide to Add, Delete, or …

Add, Edit, or Delete a Recovery Email for Gmail Account

August 2, 2019 — HelpCloud Internal Solution Quick Guide for Advanced Users:Log into email > In the top right hand corner select your account > Google Account > Personal Info > Contact Info. Step-by-Step Guide to Add, Delete, or Edit Your Gmail Recovery Email Address:Log into the Gmail …