Diagnosing Software

How to Use Laptops

March 23, 2023 — HelpCloud Resolution As we age, staying connected with our loved ones and engaging with the world becomes increasingly important. In today’s digital age, laptops have become an essential tool for achieving this connection and engagement. However, many seniors may feel …

How to Speed up Your Browser on a Desktop or Laptop Computer

August 8, 2022 — HelpCloud Resolution An internet browser is a powerful tool and like most tools, a browser needs regular maintenance in order to have it run optimally. Constant use of your browser without some basic safety measures and clean-up could lead to slower performance and …

5 of the Most Common VPN Issues and their Fixes

March 21, 2022 — HelpCloud Resolution It doesn’t matter whether you are part of a company or just a private individual, what matters, is that when you go online your data and information are protected. We all want to protect ourselves - whether it is from burglars roaming the …

5 of the Most Common User Issues with Logitech Flow (and a Solution for Each One)

August 9, 2021 — HelpCloud Resolution Nowadays it has become common place to have one or more devices that can connect to the internet, as well as to each other. We think nothing of typing a quick message and sending it to a friend and receiving an answer within seconds. Not to mention how …

How to fix Error code 0-2031 (17002) in Office 365

May 17, 2021 — HelpCloud Internal Solution The error code ”17002” can be confusing and troublesome. These are some of HelpCloud’s suggestions on how to resolve this issue. Please feel free to contact us by our number on our site or by email at inquiry@helpcloud.com if this resolutions are not …

Microsoft Office 365: How to Fix Error Code 30015-4 (5)

May 17, 2021 — HelpCloud Internal Solution This error is commonly known as an error with access to the installation source. This can be for a variety of issues, from corruption to installation due to internet speeds and more. Below are some of HelpCloud’s recommended solutions to resolving this …

How to Fix the Most Common (and Frustrating) Microphone and Headset Issues

November 23, 2020 — HelpCloud Resolution Table of Contents: Identifying Common Headset and Microphone IssuesEchoing or FeedbackDistortion or CracklingLow VolumeHeadset or Microphone isn’t RecognizedConnecting on CueIn the years since the first computer came on the market, technology has improved …

The Nest Learning Thermostat: A Review, Common User Issues and How to Handle Them

July 22, 2019 — HelpCloud Resolution You spend a lot of money making your house a home. Whether you’ve invested in steel appliances, nice countertops or furniture that will allow your family to gather, where you live is a big investment. Luckily, your next upgrade doesn’t need to be costly. …

How to Run an SFC Scan (System File Checker)

June 3, 2019 — HelpCloud Internal Solution Open Command Prompt.Make sure to run the program as an Administrator.In the window that pops up type in: sfc /scannowThen Hit Enter. This will initiate a scan with a percentage on the progress.Let that scan run and once finished you will need to reboot …

JAVA – Enable Java in Web Browser

June 3, 2019 — HelpCloud Internal Solution Browsers have disabled Support for all NPAPI plugins bar Adobe Flash by default. A lot of site’s require Java in order to run certain elements on websites, such as Pogo Games, Facebook games etc. This will walk you through enabling Java on your browser: …