Diagnosing Hardware
Use the Built-in Printer Troubleshooter
https://www.helpcloud.com/internal/internal-04d0a1e0ede23273416d10694b4ec331/
June 3, 2019 — HelpCloud Internal Solution — This will restart your printer and drivers and check for any errors. Your printer must be connected during this procedure. Press the “Windows logo key + R” to open the Run dialog box.Type “control” in the Run dialog box, then press Enter.In the Search box …
Troubleshooting No WIFI
https://www.helpcloud.com/internal/internal-54b523c6dacadf1e3fdd5398efa7c3d9/
June 3, 2019 — HelpCloud Internal Solution — Start with checking if other devices can connect to the internet. If we can rule out whether or not its the internet itself or the device, that will save a lot of time. Next reboot the computer. Most of the time this will resolve the issue without you …
Manually Boot into Safe Mode – WINDOWS
https://www.helpcloud.com/internal/internal-7d09b80ec268a8a39da11bee0699e5e1/
June 3, 2019 — HelpCloud Internal Solution — Safe mode is a diagnostic mode for your computer. In Windows, Safe mode only allows essential system programs and services to start up at boot. Safe mode is intended to help fix most, if not all problems within an operating system. It’s also a good idea …
Troubleshooting failed driver or software installations for HP Printers
https://www.helpcloud.com/internal/internal-98938dd01d4b6a9cfc33fcd1c82ad42d/
May 31, 2019 — HelpCloud Internal Solution — https://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/Printer-Driver-won-t-install/td-p/6463739 Good source for troubleshooting Failed driver or software installations.
HP Scanner Keeps Printing Blank Documents
https://www.helpcloud.com/internal/internal-6b3acb4c1200fd4c7bc3972dfd40a9d7/
May 3, 2019 — HelpCloud Internal Solution — Possible Causes: low power source, clogged ink nozzles or dirty scanner glass. All printer/scanners are different but all should have similar steps. FIRST OPTION: Verify power is working correctly by turning it off, unplugging power, plugging directly in …
Is Your Internet Running Slowly? Here’s How to Quickly Fix Your Wi-Fi Connection
April 13, 2018 — HelpCloud Resolution — Back in the day, the only way to connect one technological device to another was to run a cable between them. Today, things are very different, especially when it comes to the internet. If you’re wondering why your internet connection is slow and how to …