Diagnose Malware

Understanding Malware and How To Protect Yourself

October 18, 2022 — HelpCloud Resolution At HelpCloud we like to focus on teaching our members (and any reader of our blog posts) on how to protect themselves and their data while using their computer or any device connected to the internet. In order to protect yourself, knowledge is key. …

Antimalware Service Executable: High RAM usage

July 6, 2021 — HelpCloud Internal Solution First Solution: Add Antimalware Service Executable to Windows Defender exclusion list1) Hold down the Windows key and press the I keys to open Settings. 2) Proceed to click on “Update & Security” and then select “Windows Security”. 3) Click on the …

Everything You Need to Know About the Latest macOS Malware (as Well as How to Best Protect Yourself)

June 1, 2021 — HelpCloud Resolution Technology has brought us many great innovations in the past few decades and each innovation comes with many upgrades and improvements over time. Each year brings with it new software updates for each of our gadgets, or a newer version of our current …

How to remove a Safari “Search Redirector”

December 17, 2019 — HelpCloud Internal Solution Method 1: Standard Hijacker removalIn the top left corner of the screen next to the Apple Icon you should see the word Safari, if not click into the browser and check again.Click the word Safari and check under the “General” tab for the Home Page URL. …

How to Tell If Your Windows 10 Computer Has a Virus

November 18, 2019 — HelpCloud Resolution There’s a hidden danger to your computer, and it could be on your system already. It lurks in the dark corners of the Internet, only coming out to infect computers and steal information. Governments deal with it frequently. It’s brought large …

Google Calendar Spam Events: What They Are and How to Block Them — Permanently

September 9, 2019 — HelpCloud Resolution In today’s technologically driven society, our daily lives are continuously being shifted from the hand-written form to the digital form. Day-planners and wall calendars are almost a thing of the past as technology improves and our devices and apps become …

Update Date and Time – Windows Vista

June 3, 2019 — HelpCloud Internal Solution Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …

Update Date and Time – Windows 7

June 3, 2019 — HelpCloud Internal Solution Websites on the internet use your Date and Time to verify your device and the location. So when you have your date and time incorrect, web pages won’t load and typically give you an error saying ”Unable to verify the Data received” or something along …

Can’t Uninstall a Program – Manually Remove Program through File Manager

June 3, 2019 — HelpCloud Internal Solution Anytime you have a program that’s being difficult and won’t uninstall, you can always use Revo Uninstaller. Link here: https://www.revouninstaller.com/revo_uninstaller_free_download.html However, another quicker method would be: Go to the C: Drive Check …

System Restore – Windows Vista

June 3, 2019 — HelpCloud Internal Solution System Restore is a feature of Windows operating systems that allows you to revert your computer’s state to a previous point in time. These restore points can be automatically or manually set. This can be helpful for corrupt files, to undo any unwanted …