Computers

Chrome Extension Menu Missing Since Update.

June 3, 2019 — HelpCloud Internal Solution With the Chrome update Version 59.0.3071.86 (Official Build) (64-bit) they have moved the extension menu. Click the 3 dots in the top right hand corner.Move down to “More Tools”, a sub-menu will pop up. Click “Extensions” to pull up the menu.Tip: you can …

View Saved Password through HTML Source

June 3, 2019 — HelpCloud Internal Solution Note: this method is typically the fastest way to see what passwords are saved in the browser in the chance that you cannot recover an account password through normal account recovery options provided by the platform. You can actually view the passwords …

Adding an Email to Mozilla Thunderbird Mail Client

June 3, 2019 — HelpCloud Internal Solution This link has a step by step guide on adding an email however, if you need the server settings for your mail provider simply type into google your mail provider name and then server settings. For example if you have a gmail account you would search Gmail …

Adding/Removing Taskbar Toolbars

May 31, 2019 — HelpCloud Internal Solution Download the video below in the lower section under files or select this link to watch how to update these setting’s. https://drive.google.com/file/d/1pp5iSM_4M1k9nN9gitoroG5oisJ3FzFV/view?usp=sharing

Types of Scanners

May 2, 2019 — HelpCloud Internal Solution A scanner is a device that captures images from photographic prints, posters, magazine pages, and similar sources for computer editing and display. Scanners come in hand-held, feed-in, and flatbed types and for scanning black-and-white only, or color. …

Enable/Disable Automatic Email Forwarding in Old Yahoo Mail View

April 25, 2019 — HelpCloud Internal Solution Email forwarding is a rule that you can setup in your email account that allows you to re-send or forward any emails you receive from one email account to another email account. This can be setup to forward your emails to multiple addresses as well. You …

SYSTEM CALL FAILED – Error

April 22, 2019 — HelpCloud Internal Solution Before the error message is flashed on the screen, the icons disappear and when the user clicks on the Start button or any other Windows Service Application, the Explorer.exe System call failed error is displayed. *Quick Tip: You can quickly resolve this …

Changing the Mouse Speed in Windows XP, 98 and Earlier

April 5, 2019 — HelpCloud Internal Solution Updating the mouse speed settings can slow down or speed up the rate of speed at which your mouse moves across the screen. So if you feel like your cursor jumps across the screen too fast or you want to increase the speed for PC gaming purposes, etc., …

Changing the Mouse Speed in Windows Vista, 7, 8 and 10

April 5, 2019 — HelpCloud Internal Solution *Quick Reference: Control Panel > Hardware and Sound > Mouse, under Device and Printer > Pointer Options Tab > select “speed” under Motion section Open the Control Panel by selecting the Windows key and typing Control PanelSelect “Hardware and …

Updating Graphic Setting’s

April 2, 2019 — HelpCloud Internal Solution Download the video below in the lower section under files or select this link to watch how to update these setting’s. https://drive.google.com/file/d/1kqN6BQeD1mOhO-ZI9bsAWftfxxGTq5cO/view?usp=sharing