Browser Settings

Viewing Saved Passwords in Internet Explorer

June 3, 2019 — HelpCloud Internal Solution Open the Tools menu.Select “Internet Options”.Click “Content”.Under AutoComplete, click “Settings”.Click on “Manage Passwords”.Click on the “Web Credentials Manager”.Click “Show Password” next to the account password that you’d like to view.

Removing Extension/Add ons for Firefox

June 3, 2019 — HelpCloud Internal Solution How to add or remove extensions and Add-ons in Firefox: Open Firefox.Select the 3 lines in the top right hand corner to get to the browser settings.Select Add-ons and it will open a new tab.Select Extensions. From here you can remove all the extensions …

Removing Extension/Addons – Safari

June 3, 2019 — HelpCloud Internal Solution Open a Safari window. In the top left hand corner select Safari.Then Preferences.In the window that pops up select the Extensions tab. On the left hand menu, select the Extension you’d like to remove.This will show your Extension in the main window where …

Removing Extension or Add Ons – Internet Explorer

June 3, 2019 — HelpCloud Internal Solution Open Internet Explorer.Click the Gear Icon in the top right hand corner.Select “Manage Add-ons”.In the window that pops up you’ll have a menu on the left hand side. “Select Toolbars and Extensions”.Select the Extension you wish to remove and select …

How to Disable Proxy Settings in Internet Explorer

June 3, 2019 — HelpCloud Internal Solution In the start menu type “Internet Options”.Select the “Connections Tab”.In the bottom of the window there should be LAN Settings, click that.In the window that pops up we want to look at 2 checkboxes.Verify the top box is checked. It should say …

Most Common HTTP Errors and How to Resolve them

June 3, 2019 — HelpCloud Internal Solution HTTP ERROR 400 (BAD REQUEST) – Web ErrorIf this error message is showing, it’s likely because the web browser you’re using accessed the page incorrectly, or the request was corrupt somehow. It’s usually caused by entering the wrong URL into the address …

Update Mozilla Firefox

June 3, 2019 — HelpCloud Internal Solution Click the Menu button (three lines in top right corner).Click the “Help” option (it has a question mark icon) Select “About Firefox”.The About Mozilla Firefox window will open.Firefox will begin checking for updates.Click the “Restart to update Firefox” …

Viewing Saved Passwords in Firefox

June 3, 2019 — HelpCloud Internal Solution Click the menu button and click “Options”.On the left hand side switch to the “Privacy & Security” tabScroll down towards the middle of the window, under the Logins and Passwords section, select “Saved Logins”Highlight the password you’d like to view …

How-to Update Internet Explorer

June 3, 2019 — HelpCloud Internal Solution Click the Start Icon.Type in “Internet Explorer”.Select Internet Explorer.Click on the gear icon in the upper right corner.Select “About Internet Explorer”.Check the box next to “Install new versions automatically”.Click Close.

Viewing Saved Passwords in Chrome Browser

June 3, 2019 — HelpCloud Internal Solution As you log into any type of account online you might notice you receive a pop-up message in your browser saying “Save Password?”. You’ll then receive the option to select “Save” or “Never”. If you save your login information then it will auto-fill anytime …