Android

SIM Card is not from Verizon Wireless – Unable to Download System Updates for Android

April 17, 2019 — HelpCloud Internal Solution You can get an error like this when switching to a new provider with the same phone. In this specific case, the user switched from Verizon to T-Mobile. After switching you may need to update the settings for the Network Mode. If, after going through these …

The Samsung Galaxy S9: The Most Common User Issues and How to Fix Them

April 8, 2019 — HelpCloud Resolution The Samsung Galaxy is worth all the praises it receives and more. To keep it short, Samsung is known for its design,software and innovative camera technology. With an infinity screen, seamlessbutton interaction and two speakers on either end of the …

How to See Android Apps That Track Location and How to Deactivate the Permission

April 2, 2019 — HelpCloud Resolution The Global Positioning System (GPS) is an interesting technology. GPS uses signals from orbiting satellites to access a GPS-enabled device’s location. Alone, GPS is a pretty powerful tool. When GPS is used in conjunction with another tool, however, like …

Wi-Fi Keeps Connecting/Disconnecting on Mobile Device

April 1, 2019 — HelpCloud Internal Solution Open WiFi settings by going into the Settings App > Wi-Fi > Tap the Wi-Fi that’s having issues and select “Forget”. Re-open the WiFi Setting and locate the Wi-Fi name you’re attempting to connect to. Select “Connect” (enter the password if …

How to Setup Email on Your Android Smartphone

March 6, 2019 — HelpCloud Resolution Smartphones are one of the most ubiquitous devices inthe developed world. Over 2 billion people own one, andthe United States is one of the leaders of this, with seventy-seven percent owning asmartphone. Android is the most common operating system used on …

How to Remove a Virus or Malware from Your Android Smartphone

February 28, 2019 — HelpCloud Resolution And Avoid Them in the FutureSome rivalries are legendary … Whether it’s Coca-Cola and Pepsi, KFC andChick-fil-A or Android versus iPhone, certain things are seemingly meant tocompete. When it comes to the battle of the smartphones, Android holds its own. …

15 of the Best, Most Helpful Smartphone Apps for Senior Citizens

February 28, 2018 — HelpCloud Resolution If you have a smartphone, you probably use a few mobile applications. These easy-to-download offerings can be used for a variety of purposes, whether you want to play a game, access weather information or receive turn-by-turn directions while driving. In …

3 Essential Questions Every Tablet Shopper Should Ask

September 8, 2017 — HelpCloud Resolution If you picture a tablet, do you think about Apple’s iPad? If you’re like a lot of Americans, the answer to this question will be “Yes.” This is because the revolutionary technology behind tablets is often attributed to Steve Jobs, but interestingly …

Tap and Go? The Pros and Cons of Paying with Your Phone

November 3, 2015 — HelpCloud Resolution The physical wallet is slowly becoming obsolete. The phone industry is attempting to monopolize the wallet and everything in it, including our credit cards and loyalty cards. But how safe is it? With the likes of Apple, Samsung, and Android coming out …