Android

How to Fix the Most Common Video Chat Problems On Smartphone Apps

April 20, 2020 — HelpCloud Resolution Table of Contents: FaceTime Issues and ResolutionsWhatsApp Issues and ResolutionsFacebook Messenger Issues and ResolutionsGoogle Duo Issues and ResolutionsGeneral Problems with Video Chat on SmartphonesConnection Issues Give App Permission to Access …

How to Take Screenshots On Your iPhone, Android, Mac, Windows PC, and Chromebook

February 3, 2020 — HelpCloud Resolution Click to jump to your section: How to Screenshot on an iPhoneHow to Screenshot on an Android PhoneHow to Screenshot on a MacHow to Screenshot on a Windows ComputerHow to Screenshot on a ChromebookA screenshot is an image taken by a user that shows the …

5G: What It Is and Why (and Why Not) It’s Worth Your Time

October 16, 2019 — HelpCloud Resolution The system cell phones use to transmit data is about to get a major upgrade. You may have already heard of this new 5G technology, especially if you’ve seen any recent advertisements for a big cell phone network, but what is it exactly?  What is 5G?5G …

How to Setup Android Smart Lock

September 27, 2019 — HelpCloud Internal Solution What is Android Smart Lock (aka Google Smart Lock):Android Smart Lock is a feature that provides simpler ways to unlock your phone instead of entering your password or PIN each time. Samsung has 5 different methods you can use to unlock your phone. This …

The Right to Repair Electronics

September 26, 2019 — HelpCloud Resolution The right to repair refers to both an idea as well as proposed legislation that allows a consumer to repair, modify, and improve the devices they have purchased and own rather than being forced into using the manufacturer’s limited approved repair …

How to Donate (or Recycle) Your Samsung or iPhone Smartphone

September 16, 2019 — HelpCloud Resolution We all have them, those cell phones (aka smartphones) that are outdated, old or broken. We throw them in the junk drawer because, well, what else are we going to do with them? Throwing them in the trash feels wrong (and it is) but eventually you will need …

How to Deactivate Facebook Account on PC or Mobile Device (Android and iPhone)

September 13, 2019 — HelpCloud Internal Solution If you’re taking a break from social media or no longer want people to find you through the site, you can disable your profile without losing all your pictures and information. Deactivating your Facebook does not delete your account or profile. This will …

DCIM Folder Shows Empty: transferring Android photos to a Windows PC

August 23, 2019 — HelpCloud Internal Solution If you’re attempting to transfer photos from your Android device to a computer with a Windows operating system and find the PC shows that your DCIM Folder is empty when you go and open the folder, give these troubleshooting methods a try. They are ranked …

PC Does Not Recognize Mobile Device (when attempting to transfer files)

August 8, 2019 — HelpCloud Internal Solution Whether you’re connecting your phone or any other mobile device to transfer photos, videos, or any file type, you may find that computer doesn’t recognize the device when you connect the smartphone to a computer, laptop or tablet. Your phone may also …

How to Use Adobe Premiere Rush on Your Smartphone

June 6, 2019 — HelpCloud Resolution Capturing and editing great video footage is difficult, no matter what type of content you’re creating. Whether you’re making videos for fun on social media, professionally, or your family’s personal archives, you have to know how to work with several …